Join Our Team

Meet the Packeteers


Some say we are in the business of telecommunications while some say we are in the technology space. No matter what businesses we are in, we are a fun bunch of people who have passion in delivering excellence in technologies.

At Green Packet, we don't just deliver our products and solutions but we believe that every human must thrive with life improving digital innovations.

So, are you keen to explore the impossible and turn it possible with us?
Crave for new adventures and challenges?
Or ready to step up the game?

If it is a yes, Green Packet is the place for you.

Available Positions


Filtered List

Job Responsibility:
  • Approach and organize meetings with different online /offline platforms and to promo and/or negotiate business opportunity
  • Identify new sales opportunities and develop new prospect leads in e-commerce and/ or retails services and/or products market
  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Able to identify high potential prospects and e-commerce players for e-business & online payment related opportunity
  • Actively seeking out new sales opportunities through cold calling, networking and social media
  • Build rapport and manage relationships with new and existing merchants and clients
  • Understand the generic strengths and vulnerabilities of major competitors and develop sales strategies to respond effectively
  • Prepare and deliver appropriate presentations on products/ services
  • Report frequent reviews and reports with sales feedback
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and handle complaints or objections; and
  • Any ad-hoc duties assigned by superior as and when required
Requirements:
  • Candidate must possess at least SPM, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Degree in Marketing/Business Development/Computer Science/Information Technology or equivalent
  • At least 2 year(s) of working experience in the related field
  • Preferably, candidates who are specialised and experienced in sales & marketing, account servicing & door to door sales
  • Have a strong understanding of customer and market dynamics and requirements
  • Positive, confident, results-oriented, resourceful, creative and innovative
  • Versatile and have well presentation skills. Self-motivated, energetic, hardworking, aggressive and a fast learner who is able to work under high pressure
  • Required language(s): English and Bahasa Malaysia
  • Candidate must possess own transport
  • Required Skill(s): interpersonal, sales, marketing, communication, presentation
  • Preferably Junior/Senior Executive specialised in Sales - Retail/General or equivalent; and Candidate who can start work immediately will be added advantages.
  • Interested candidates are encouraged to apply online with detailed resume including qualifications, stating current and expected salary, contact number and a recent photo (n.r.)
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Create detailed Fraud Management Policy (FMP)
  • Create awareness and understanding of FMP via training
  • Implement Fraud Management Policy
  • Responsible for overseeing day to day fraud management activities
  • Conduct systematic monitoring of our customers (merchants) to mitigate losses from fraudulent activities. You will provide fraud risk assessment as well as mitigation plans to our customers
  • Provide the company and its staff support in the case of fraud attacks with contingency plans and training
  • Conduct regular fraud management reporting as well as updating the Director of Regulatory & Compliance of any irregular changes in transaction volumes and/or breaches of limits
  • To be the point of contact for merchant fraud management and chargeback related matters
  • Maintain and improve merchant fraud management policies and procedures
  • Train internal/external stakeholders in fraud management and the relevant tools
  • Analyse complex datasets to interpret trends and make recommendations for process improvements to minimize the impact of fraud on company traffic and partners, whilst also demonstrating commercial understanding
  • Facilitate technical change and where necessary, test changes to our fraud processes
  • Effectively lead and develop the Investigation team and to work with fraud manager to investigate case and develop detailed evidence of possible fraud
  • Review paperwork collected and recommend securing additional background information that may be needed for the case
  • Update Operational Director regularly on progress of investigations and recommendations for further initiatives or closing of the case
  • Accountable for ensuring evidence gathered is credible to decline a fraudulent claim
  • Recognize operational risk factors early on and mitigate or create contingency plans
Requirements:
  • Candidate must possess at least a Degree and above in any field
  • At least 5 year(s) of working experience in the related field
  • Male candidate preferred
  • Able to work independently and manage a team
  • Preferably candidates who are specialised and experienced in Fraud Management, Internet Banking and Credit Card Fraud
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Identify and meet with potential customers throughout Malaysia
  • Timely and accurate reporting of sales performance
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Engage in regular and frequent communication with each prospect
  • Strive to increase the conversion rate of calls to sales, calls to appointments and appointment of sales
  • Source and maintain the database of potential clients
  • Maintain accurate records of telesales and sales activity
  • Ensure that set sales targets are achieved within the time period
  • Ensure that quotations are within company guidelines
  • Able to build of details sales plan around the given areas which will also include other departments such as Product, Operations and Finance
Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): sales activities, Cold Calls.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Kelana Jaya.
  • Preferably Senior Executives specializing in Sales - Telesales/Telemarketing or equivalent.
  • Full-Time position(s) available.
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Work with Solution Architect to establish solid, scalable and reliable software
  • Contribute to system architectures at points of integration on applications/services
  • Design, code and unit test PHP code
  • Ensure development process is followed
  • Ensure quality in source code and final product
  • Tasks include contribution to:
    • a. Project estimation for maintenance and new projects
    • b. Definition of project requirements
    • c. Creation of development task lists or backlogs
    • d. Creation of technical documentation
Requirements:
  • At least 5 year(s) of Object-Oriented PHP (PHP7)
  • Have solid understanding of data schemas and integrity
  • Have MVC, Symfony, Laravel, Lumen, Cake
  • Have MySQL Databases including experience in addressing scalability and replication
  • Have RESTful API Services
  • Have Continuous Delivery, GitLab, Jenkins and etc
  • Git and Repository Management
  • Docker, Containerization and Orchestration
  • Familiar with Cloud Service Providers: AWS
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Responsible in ensuring the product features attract the users and gain the respective results: active users and user downloads.
  • Solicit feedback from users and find ways to improve the mobile application.
  • Ensure operation matters between merchants, finance and etc are running smoothly by providing the necessary tools (merchant portal or reports).
  • Work with other stakeholders and gather feedback to further improve the product.
  • Build rapport and manage relationships with the stakeholders.
  • Manage customers and stakeholders:
    • Users of our mobile application
    • Merchants – need to identify their needs and cater them as part of the development
    • Partners – need to work with labels partner or partner of selected segment
Requirements:
  • Candidate must possess a Degree in any field
  • At least 2 year(s) of working experience in product management or development
  • Have good communication skills as candidate needs to liaise with internal and external stakeholders.
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Design POSM and digital content for user acquisition, usage and retention.
  • Optimize content deliveries by designing content topics to target the specific audiences and managing content performance.
  • Strategize to build and grow digital community through social media channels, paid advertising campaigns, blogs and web.
  • Manage brand communications and monitor social media for sentiments. Respond to comments which are relevant for marketing.
  • Compile data, analyse and report on social media use. Analyse how the content is performing and create reports with recommendations to management.
  • Collaborate with product management and sales team to determine growth strategy for both B2B and B2B2C clients.
  • Contribute to overall development and refinement of digital community strategy, and innovative social initiatives by proposing and implementing recommendations.
Requirements:
  • Candidate must have experience in designing marketing materials (offline and online)
  • Candidate must have experience running social media campaigns
  • Candidate must have experience analysing performance data and trends in user behaviour
  • Candidate must familiar with content management systems
  • Candidate must familiar with data analytics tools, such as Google Analytics
  • Candidate must familiar with social media management systems
  • Candidate must familiar with digital marketing approaches such as SEO or display advertising
  • Candidate must have basic familiarity with content creation tools, such as Canva.
  • Interested candidates are encouraged to apply online with detailed resume including qualifications, stating current and expected salary, contact number and a recent photo (n.r.)
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Responsible in ensuring the business proposition will bring the business case
  • Create an impactful revenue funnel: transaction volume & profitability
  • Create an impactful merchant acquisition funnel & market positioning
  • Attract potential and meaningful new revenue stream to wallet & payment gateway
  • Create a large user acquisition funnel
  • Solicit feedback from merchants to improve the business case
  • Ensure smooth integration on merchants to kiplePay
  • Grow the share of wallet on the targeted merchants
  • Ensure operation matters between partners, merchants, finance and customer service are running smoothly by providing the necessary business requirement (working with the product team)
  • Work with other stakeholders to gather feedback and further improve the business case
  • Build rapport and manage relationships with the stakeholders.
Requirements:
  • Candidate must possess at least a Degree in any field
  • At least 3 year(s) of working experience in digital sales or business development in digital space/ eCommerce/ payment or banking
  • Expert in PowerPoint and have good presentation skills
  • Have good communication skill as candidate needs to liaise with internal and external stakeholders
  • Required language(s): English and Bahasa Malaysia
  • Required skill(s): interpersonal, sales, marketing, communication, presentation
  • Preferably Junior/ Senior Executive specialised in Sales – Retail/ General or equivalent; and candidate who can start immediately will be an added advantage
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Responsible for overall duties/responsibilities, management and supervision of the legal department
  • Draft and vet all agreements including and not limited to corporate works such as Sales and Purchase Agreement, Share Sales Agreement, term sheet, MOA, JV agreement
  • Provide advice to Management on legal matters 
  • Involve in operational legal works such as supply contracts, partnership, distributorship agreement, MOA, merchants’ agreements, customers contracts, and any other legal matters.
  • Participate in ad hoc government regulatory, HR/JTK/IR issues and keep the management aware of any regulatory issues or constraints that might impact Company strategies 
  • Provide legal service to support the respective business units by reviewing and/or drafting of contracts and agreements. This includes advising on all pre-contract, post contract and related issues. 
  • Develop and maintain effective working relationships with external solicitors including legal firms on some of the bigger and complex contracts
Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Law or equivalent.
  • At least 10 year(s) of working experience in the related field.
  • Required language(s): English
  • Preferably Senior Managers specializing in Law/Legal Services or equivalent.
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Install, configure, maintain and troubleshoot local and wide area networks (LAN/WAN), routers, switches, VPN, firewalls, SIEM and load balancers.
  • Plan and carry out network & security projects for Green Packet and its subsidiaries.
  • Prepare and maintain network & security policies, standard operating procedures and user guide.
  • Research, plan and recommend future purchase of network & security devices and services.
  • Responsible for compliance and audit exercises such as PCI DSS audits, ISMS certification and internal compliances.
  • Perform regular internal compliance scans and update security patches.
  • Review security logs and respond to security-related incidents.
Requirements:
  • At least 4 year(s) of hands-on working experience in corporate network & security.
  • Have a good understanding of network & security trends and technologies.
  • Preferably with network & security certifications.
  • Willing to work after office hours whenever there are business impacting incidents.
** Only shortlisted candidates will be notified.
Job Responsibility:
  • Gather, manage and document user requirements from various departments
  • Build workflow and automate business process using BPM tool and workflow software
  • Conduct training to users and peers
  • Manage the interface and integration requirements between different systems
  • Enhance, maintain and support systems used by the Company
  • Perform system hardening, upgrade, patching and backup
  • Develop, maintain and update standard operating procedures, policies and user guide
Requirements:
  • Candidate must possess at least a Bachelor’s Degree / Diploma
  • At least 2 year(s) of working experience in the related field
  • Specialize in using BPM tools such as Joget, ProcessMaker, Kissflow and etc.
  • Exposure to software testing is desirable
  • Preferably with Linux, database, cloud computing knowledge, basic programming and scripting skills
  • Have a strong analytical, problem solving and solution-oriented abilities
** Only shortlisted candidates will be notified.

Apply With Green Packet


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