Green Packet Berhad is an international technology company founded in Silicon Valley, USA listed on the Main Board of Bursa Malaysia Securities Berhad. Our headquarters is now based in Petaling Jaya, Selangor.
We are a developer and integrator of solutions and value added services (VAS) for the telecommunications sector. Leveraging and enhancing our capabilities, Green Packet through our subsidiary, Packet One Networks (Malaysia) Sdn Bhd or P1 - Malaysia's first and leading WiMAX telecommunication company - is leading the way in transforming Malaysia into a regional and global WiMAX hub.
At Green Packet, we do not only produce quality products and services, we develop highly talented people as well. People who journey with us on this unprecedented growth will experience a new level of personal enrichment, supported by a fun collaborative work team and a conducive work environment.
Nurturing and preserving a set of core values, we focus on delivering exceptional results through teamwork, innovatively and passionately, delighting our customers each time and every time.
Share our ambitions and vision. Join our united team
Assistant Manager, Credit Operations
Responsibilities:
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To ensure all payments by subscribers from all payment channels are updated promptly |
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To manage and maintain various payment modes to ensure accuracy and efficiency, as well as an alternative manual process as contingency |
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Liaison with external payment agencies (e.g. banks, dealers, retail stores, post office) to ensure the most effective process is practiced which includes negotiation on collection cost based on business volume and market environment |
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To review and recommend additional/new payment modes from time to time based on changing market and business environment to provide most convenient and secured method for customers |
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To ensure smooth running of departmental operations and manage all operations issues related to payment channels and payment updates |
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To manage and supervise the internal collection team to ensure collection target is met |
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To ensure effective strategy is implemented with appropriate and timely action for effective recovery |
Requirements:
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Candidate must possess at least a Diploma or Degree in Business Administration or related field |
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At least 5 years of relevant working experience |
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Working experience on liaison with banks and retail outlets on brand affiliation, co-branding or payment related matters would be an added advantage |
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Strong leadership and communication skills |
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A team player who has the passion to excel |
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Mature, optimistic, strategic thinking and result oriented |
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