Career

Career

Talents are our greatest asset at Green Packet. We offer many opportunities for employees to experience new levels of personal enrichment where collaboration with other employees is the key to every success and corporate development.

We welcome people of diverse backgrounds, be it fresh graduates or experienced talents to join and grow with us.

If you have a passion in delivering excellence in technologies and seek to grow with a dynamic global team, you can deposit your resume by sending it to career@greenpacket.com

Besides that, we also welcome students from diverse field of programmes who are ready to explore in a workplace and gain better insights about the work culture. If you are a penultimate and final year student, you can submit your application to intern@greenpacket.com

Current Openings

Job Responsibilities:

  • Primary role is to acquire and continuously develop merchant relationships
  • Develop strategies, yearly plans and budgets, sales and sector focus
  • Execute a strategic business plan to meet or exceed an annual sales quota
  • Promote and brand creatively to attract new merchants while maintaining relationship with the existing ones
  • Develop channel sales strategies to capitalize on market opportunities
  • Responsible to develop new accounts and achieve sales targets
  • Build strong rapport with clients
  • React swiftly to market trends, changes in demand and supply of the company’s product

Requirements:

  • Candidate must possess at least a Bachelor’s Degree or Diploma in Sales and Marketing or equivalent
  • At least 5 years of working experience with proven track record in achieving good sales volume and developing network distribution channels
  • Skilled at enhancing customer relationship
  • Good analytical skills with ability in problem solving and trouble shooting
  • A determined and result oriented.
  • Able to adapt, work and manage a fast-growing challenging environment with good business acumen
  • Great personality with strong communication skills
  • Preferably managers from loyalty, deal buying, couponing or card & payments industry
  • A good network with F&B merchants, dealers and distributors will be an added advantage

** Only shortlisted candidates will be notified.

Job Responsibilities:

  • Install, configure, administer, maintain and troubleshoot mission-critical servers (Linux & Windows)
  • Monitor servers and attend to system alert messages
  • Perform system hardening, upgrade, patching and backup
  • Maintain and troubleshoot local and wide area networks (LAN/WAN), routers, switches, VPN and firewalls
  • Maintain inventory of IT-related hardware, software, service and network equipment
  • Develop, maintain and update standard operating procedures, policies and user guides
  • Research, plan and recommend future purchase of IT-related hardware, software, service and network equipment
  • Attend to end-users new IT requirements which may lead to an IT project
  • Assess the risk and impact of IT activities to stakeholders

Requirements:

  • Candidate must possess at least Bachelor’s Degree, Diploma or Professional Degree in Computer Science/ Information Technology or equivalent
  • At least 3 years of hands-on working experience in the related field
  • Preferably Senior Executives specializing in IT/Computer – Network/System/Database Admin or equivalent
  • Has knowledge of web server (especially Apache) and SSL certificate
  • Preferably with cloud computing knowledge
  • Must be willing to standby after office hours
  • Are able to provide solution to relevant problem and to work independently with minimal supervision
  • Are keen to learn and keep abreast with new and emerging IT technologies
  • Must possess a can-do attitude
  • Exposure to IT security, SIEM, databases, PHP, virtualization, backup technologies & disaster recovery is an added advantage

** Only shortlisted candidates will be notified.

Job Responsibilities:

  • Design, develop, test, deploy, maintain and improve native iOS/Android-based applications to serve on multiple display/device platforms
  • Manage individual project priorities, deadlines and deliverables within an Agile framework
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Perform work package/component systems design to ensure quality metrics are met in terms of maintainability, security, scalability, reliability and resilience
  • Continuously discover, evaluate, and implement new technologies to maximize development and delivery efficiency

Requirements:

  • At least have 2 years of hands-on application development experience in Java using the Android SDK/Objective C/ Swift (minimum 1 year working experience on a Playstore App/AppStore)
  • Have knowledge of UI frameworks, MVP application design and complex, reactive touch based UI
  • Experience with multithreading, memory management, code optimization, performance monitoring, security and caching mechanisms for Android platforms
  • Experience with REST and JSON and third-party libraries and APIs including cloud messaging and push notifications
  • Have working knowledge of the general mobile landscape, cloud architecture, security, trends, and emerging technologies such as IoT, AR/VR and AI.
  • Are able to react Native/ Ionic/Cordova/PhoneGap
  • Have solid understanding of the full mobile development life cycle
  • Experience of automated test is an added advantage

** Only shortlisted candidates will be notified.

Job Responsibilities:

  • Explain the software design/refactoring patterns applied in the project, the framework that is being used, and why.
  • Always seek better way to improve overall system performance, to ensure solution delivered is highly scalable, high performance, and most importantly secure
  • Understand what is Node.js as compared with traditional Java / PHP web development framework, Angular.js, non IO block programming, React Native programming model, and the difference between micro services and monoliths application and also, the pros and cons
  • Like to work in TDD environment

Requirements:

  • At least 5 years of working experience in Java or PHP developments or from Web->App->Database
  • Familiar with Sprint framework, Java Play, Laravel or Symfony
  • Familiar with AngularJS, and Node.js, Express.js or Sails.js
  • Understand ORM (such as Java persistence framework) Working with MySQL or Oracle
  • Experience with Unit tests, and integration tests frameworks like JUnit and Mockito or TestNG or Behat
  • Familiar with AWS services
  • Understanding MongoDB is an added advantage

** Only shortlisted candidates will be notified.

Job Responsibilities

  • Develop firmware for low-power embedded systems to support different use cases.
  • Provide necessary support to other teams and partners throughout the entire product cycle, i.e. from prototype to ready-to-market products.
  • Work in a cross-functional team of analysts, designers and software developers to discover and deliver innovative solutions.
  • Responsible for the quality and on time delivery of your developed products throughout the development life cycles.
  • Rapid prototype development for proof-of-concept purpose.
  • Collaborate with vendors and partners on various projects.

Requirements:

  • 5+ years’ experience with firmware development for embedded systems in particular for ARM, Intel, or equivalent microcontroller.
  • Experience of developing commercially successful products which have shipped in volume.
  • World-class C or C++ development skills
  • Embedded system debugging and strong analytical skills are essential.
  • Experience of using interfaces, e.g. RS232, RS485, UART, I2C, SPI, ADC, etc.
  • Good knowledge of wireless technologies/standards, e.g. Lora, Wi-Fi, ZigBee, Bluetooth.
  • Experience of using Arduino and Raspberry Pi.
  • Good understanding of schematic and PCB layout design.
  • Experience of using energy harvesting, e.g. solar panel, is a plus.
  • Passion of learning new technologies.
  • Strong interpersonal and communication skills- excellent written and spoken English
  • Candidate must possess at least a Bachelor’s Degree in Electrical and Electronics, Computer Science or equivalent Engineering.

**Only shortlisted candidates will be notified.

Job Description:

  • Provide a bullet point list of the responsibilities and duties of this job.
  • Aligning and problem solving with key stakeholders on their business issues
  • Work side by side with end users to gain an intimate understanding of their needs and use cases to build out requirements list
  • Evaluate and profiling marketing campaign performance via AB testing.
  • Data cleansing, selecting features, building and optimizing classifiers using machine learning techniques
  • Data mining using state-of-the-art methods (supervised and unsupervised algorithms)
  • Enhancing data collection processes to include information that is relevant for building customer analytics systems
  • Performing ad-hoc analysis
  • Ability to communicate findings to executives, suggests innovative business solutions, and develops real-time fixes to customer impacting issues
  • Creating automated anomaly detection systems and constant tracking of its performance.

Requirements:

  • Minimum Bachelors in Statistics, Mathematics, Engineering, Econometrics and related statistical field or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Full-Time position(s) available.
  • Applied Statistical Knowledge:
    • Hypothesis Testing
    • AB Testing
  • Data Cleansing and Preprocessing
  • Excellent understanding of machine learning techniques and algorithms, such as:
    • Feature selection/reduction
    • Feature engineering
    • Supervised algorithms
    • Unsupervised algorithms
    • Model evaluation metrics
    • Survival Analysis
    • Market Basket Analysis
  • Proficient in programming languages:
    • Python (Numpy, Pandas, Matplotlib, Seaborn , Scikit-Learn),
    • R
    • SQL
    • Microsoft Power Pivot
    • Tensorflow (Optional)
    • PyTorch (Optional)

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Identify use cases in key areas of: smart city/township, agriculture, manufacturing, logistics and connected vehicles
  • Working sensors + templete in IoT platform for each use case
  • Partnership and integration with: sensor/ device manufacturer, system integrator and startups
  • Utilse cloud-based services to manage costs and scalability
  • Engage external resources to augment development capability and expand development pipeline
  • Use internal resources for most UX and templete development tasks to reduce costs
  • Build library of UI assets for rapid prototyping
  • Implement agile practices and tools
  • Ensure applications/platform has architectural diagram, technical documentation and test plan
  • Organize monthly team gathering for lunch
  • Quarterly pulse check to ensure high engagement

Key Performance Indicators:

  • Assist to manage product lifecycle in one or more IoT verticals; smart cities, smart agriculture, smart properties, connected vehicles and more
  • Involved in requirements gathering and solutioning. Align to company strategy and capabilities to define the product roadmap
  • Guide user experience design with the UX team. Be the customer advocate for solution design
  • Refine and deliver product roadmap and specifications throughout development
  • Perform testing and ensure resolution to ensure product stability

Requirements:

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Master’s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent
  • At least 2 year(s) of working experience in the related field is required for this position
  • Special skill and qualification: Experience in defining and managing mobile and web application, either through product management or equivalent activities
  • Personal attributes and personality: Goal driven; plans and manages toward achieving goals, anticipates issues and proactively drives their resolution
  • Posses strong business acumen and analytical skills. Excellent written and verbal communication skills across all levels
  • Preferably Senior Executives specializing in IT/Computer – Software or equivalent

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • To attend to all customers enquiries within 24hrs
  • To target First Ticket Resolution (FTR) & First Call Resolution (FCR) of 80% MTD
  • Ensure all call are answered within 60sec with 80% First Call Resolution (FCR) in mind
  • Accountable for resolution on closure of ticket within agreed SLA
  • Ensure customers issue is dealt with end to end with a resolution to ensure and exceptional customer satisfaction and experience
  • Retain and/or Increase the number of users to the app which will contribute to the transactions revenue
  • Reduce Average Handling Time (AHT) to contribute to cost saving
  • Have a mindset on cost saving and increasing transaction usage at all times
  • Able to upsell other products within the Kiple brand
  • Improve the Average Handling Time (AHT) with enhanced Operation processes from time to time
  • Improve or better the target the set target for FTR of 80% MTD
  • Assist our Customers with any questions or issues that arises relating with their accounts via email, and live chats and social media
  • Assist customer via in-bound calls for pilot and upcoming projects. All in bound calls to be answered within 60sec.
  • Escalate issues with the respective department on any complex issues that is unable to be solved at the 1st level.
  • Follow up and ensure a resolution is obtain within 3 working days (depending on SLA set for Escalated department) from the respective department
  • Communicate outcome or resolution to the customer

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • Required skill(s): CRM process, Digital Customer Service – Handling Live Chat Interaction.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Full-Time position(s) available
  •  Familiar with Digital Customer Care – Handling Live Chat Interaction
  • Able to work on shift

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Manpower at merchant store (Pavilion) as support and ambassador for 1 month.
  • Promote Kiple to users, drive the download & provide guidance to user on how to use the APP.
  • On-site support to assist merchant as first level support.
  • Ensure users are aware of the promotions available for Kiple

Requirements:

  • SPM/STPM or Higher Level
  • Well versed in English & Bahasa Malaysia
  • School/ Uni Leavers are encouraged to apply
  • Job Type: 1 month contract
  • 6 days’ work

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Work closely with product managers to report project progress and identify risks associated with delivery
  • Monitor the schedules and coordination with multiple teams and where required, with vendors and third parties as well
  • Strong understanding of agile methodology for project execution planning and estimations
  • Passionate in software development agile practices and able to provide suggestions to improve estimation and speed of delivery so that the team is performing at the highest level
  • Oversees the administration of daily activities of the project and of making sure that the project is finished on time within the budget

Requirements:

  • Bachelor Degree in Information Technology, Computer Science or other related disciplines
  • At least 3 years of working experience with strong scrum or agile methodology
  • Proven success in contributing to an agile team-oriented environment
  • Ability to advocate agile/Scrum to the entire organization
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent leadership, personality, communication and interpersonal skills

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Develop a growth strategy focused both on financial gain and customer satisfaction in-country.
  • Conduct research to identify the markets and customer needs and objectives.
  • Arrange business meetings and close deals with prospective clients
  • Promote Atilze’s products/services (Smart Farming & Connected cars)]
  • Prepare technical and sales proposals ensuring adherence to law- established rules and guidelines
  • Keep records of sales, revenue, invoices ect.
  • Provide trustworthy feedback and after- sales support
  • Build long-term relationships with new and existing customers.

Requirements:

  • Proven 2-5 years working experience as a Business Partnership Manager/ Exec in the IoT industry, government and/ or corporate industry.
  • Comes from a fleet management company with Sales & Marketing background. Experience in selling Logistic solutions/ trucks, ect.
  • Experience in meeting and working with various government bodies and corporate clients; Excellent follow-up skills
  • Proven sales tract record
  • Proficiency in MS Office
  • Proficiency in English and local language.
  • Market knowledge
  • Excellent Communication & negotiation skills
  • Ability to build rapport
  • Time management & planning skills
  • Able to work independently & remotely.
  • Excellent communication & listening skills
  • The ability to explain complex information clearly & simply
  • Good sales & negotiation skills
  • An interest in Iot products & Connected Car Solutions
  • Good mathematical & computer skills
  • Plenty of drive, initiative & motivation
  • An honest & trustworthy manner
  • Attention to detail
  • The ability to analyze & research information
  • Balanced thinker and doer- strategizes thoughtfully and executes effectively.
  • Committed- takes the initiative to start and follow through till closing and beyond.
  • Strong relationship skills- relates well to other people, build trust and relationships.
  • Analytical- able to generate, analyse and derive insights from data.
  • Communicator- strong communication skills both with external partners and internal partners.

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Develops the architecture and design of software solutions within Green Packet that achieve the best customer value for business partners
  • Researches and assesses technologies, tools, and processes in the industry that are relevant to Green Packet architecture and business needs
  • Creates prototypes and models to demonstrate the applicability and value of new technologies to Green Packet
  • Assists engineers in developing software solutions based on defined architecture
  • Trains and mentors engineers in technologies involved in Green Packet software solutions
  • Pursues ongoing learning opportunities to strengthen skills
  • Ensures that business solutions have an enterprise and strategic perspective and support business and technical strategies

Requirements:

  • Bachelor’s degree in computer science, information technology, or related degree
  • 5-10 years experience with JVM based programming languages (Java, Scala, etc.)
  • 2-5 years experience with designing cloud native applications (AWS – EC2, Lambda functions, RDS, Azure)
  • Advanced knowledge of designing and developing APIs (RESTful APIs)
  • Experience with e-commerce solutions (elastic path, WCS)
  • Solid understanding of Linux
  • Experience with both relational and NoSQL databases (MongoDB, RDS, DynamoDB)
  • Experience with continuous integration/continuous deployment tooling (GoCD, Jenkins)
  • Agile development environment using SCRUM or Kanban
  • Excellent communication, presentation, influencing, negotiation and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives
  • Knowledge of event-driven architectures
  • Knowledge of designing and building Reactive applications
  • Experience building apps or APIs with Play Framework (Java, Scala, Akka)
  • Experience with Node.js
  • Experience with the Serverless Framework
  • Knowledge of event buses including Kafka or Kinesis
  • Experience with Docker and Kubernetes
  • Knowledge of Javascript frameworks (Angular, React.js)
  • Working knowledge of web-based technologies; HTTP, AJAX, HTML5, and CSS3
  • Knowledge of all levels of software testing (unit, integration, functional, performance)
  • AWS certifications

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Responsible for end-to-end service qualification including but not limited to Traffic QoS Monitoring, Manual Phone testing and Route Adjustment
  • Fault analysis and troubleshooting raised through support portal
  • Responsible for change management process and change activities
  • Correspond with customer and provide updates in accordance to standard operating procedures
  • Coordinate with customer and vendor to facilitate efficient troubleshooting process
  • Coordinate with higher level to facilitate in depth troubleshooting process

Requirements:

  • Able to work in shift mode, 24 x 7 operations
  • Knowledge on Voice over IP (VoIP) preferred
  • Knowledge on IT and networking preferred
  • Knowledge on Data network preferred
  • Need to travel occasionally from office to data centre.
  • Candidate must possess relevant certification.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • 12 hours shift on rotation basis (off days provided)

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Handle route change request tickets
  • Perform least cost routing with quality supplier and issue routing order
  • Profit and loss monitoring
  • Raise QOS issue to NOC
  • Liaise with internal parties (commercial teams, VNOC, provisioning)
  • Performance least cost routing
  • Floor price setting to commercial team
  • Numbering plan update and breakout analysis
  • Implement routing structure and call testing with system
  • Provide routing reports to commercial team
  • Rotate weekend duty

Requirements:

  • Higher Diploma in Telecommunications or related disciplines
  • At least 1 year experience in voice routing / quality checking, with experience on Routing Module and Assure system is preferred
  • Knowledge of data processing is an advantage
  • Proactive, hard-working, good sense of responsibility and able to work independently
  • Good PC skills in MS Office, especially for Excel and VBA
  • Good command of written and spoken Chinese and English and proficient in Mandarin

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Design, develop, test, deploy, maintain and improve native iOS based applications to serve on multiple display/device platforms.
  • Manage individual project priorities, deadlines and deliverables within an Agile framework.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Perform work package/component systems design to ensure quality metrics are met in terms of maintainability, security, scalability, reliability and resilience.
  • Continuously discover, evaluate, and implement new technologies to maximize development and delivery efficiency.

Requirements:

  • 5+ years of hands-on application development experience in Java using the Android SDK/Objective C/ Swift (minimum 1 year working experience on a Playstore App/AppStore)
  • Knowledge of UI frameworks, MVP application design and complex, reactive touch based UI.
  • Experience with multithreading, memory management, code optimization, performance monitoring, security and caching mechanisms for Android platforms.
  • Experience with REST and JSON and third-party libraries and APIs including cloud messaging and push notifications.
  • Working knowledge of the general mobile landscape, cloud architecture, security, trends, and emerging technologies such as IoT, AR/VR and AI. Continuously discover, evaluate, and implement new technologies to maximize
  • Agile
  • Understand – React Native/ Ionic/Cordova/PhoneGap
  • Solid understanding of the full mobile development life cycle.
  • Experience of automated test is an added advantage.

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Development and maintenance of applications aimed at a vast number of diverse Android devices
  • Development of Android applications and their integration with back-end services
  • Working on different layers of the infrastructure with the engineers
  • Translate designs and wireframes into high quality code
  • Design, build, and maintain high performance, reusable, and reliable Java code
  • Ensure the best possible performance, quality, and responsiveness of the application
  • Identify and correct bottlenecks and fix bugs
  • Help maintain code quality, organization, and automatization

Requirements:     

  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  • Familiarity with RESTful APIs to connect Android applications to back-end services
  • Strong knowledge of Android UI design principles, patterns, and best practices
  • Experience with offline storage, threading, and performance tuning.
  • Ability to design applications around natural user interfaces, such as “touch”
  • Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks
  • Ability to understand business requirements and translate them into technical requirements
  • Familiarity with cloud message APIs and push notifications
  • A knack for benchmarking and optimization
  • Understanding of Google’s Android design principles and interface guidelines
  • Proficient understanding of code versioning tools, such as Git
  • Familiarity with continuous integration

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Provide diagnostic support, identify root causes and remediate issues related to stability and scalability
  • Work at the highest levels taking the product through the entire lifecycle of analysis, design, build automation, test automation, deployment, and scaling
  • Develop automation to ensure quality and consistency in operating systems and associated infrastructure
  • Apply good technical practices such as continuous integration, test automation, source code control and review
  • Understand the difference between micro services and monoliths application and the pros and cons

Requirements:

  • Minimum 5 years working experience as DevOps from Web->App->Database
  • Experience with AWS (Preferably with AWS certified Solution Architect)
  • Experience with Docker, Puppet, Jenkins and shell scripting
  • Service-Oriented Architecture (REST, SOAP, JSON, XML and related technologies)
  • High level management and maintenance of relational and object databases such as MySQL and MongoDB
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • Experience working with code repositories such as GitHub, SVN
  • Experience working with continuous integration tools like Jenkins
  • Familiarity using bug-tracking tools such as Jira
  • Flexible, independent and self-motivated
  • Ability to work outside of normal business hours when the task demands it
  • Love Agile

**Only shortlisted candidates will be notified.

Job Responsibilities:

  • Evaluate and test new software applications (Mobile app) according to business and functional requirements.
  • Perform system testing, API testing, both white/ black box testing & UI testing.
  • Communicate issues identified during QA activities and provides recommended process improvements to management.
  • Prepare regular QA & operational reports
  • Communicate with Software Development on Bug fixes & its delivery timeline.
  • Work closely with Customer Service Team to ensure each customer’s enquiries are addressed accordingly.
  • Prepare reports
  • Handle entry level technical escalation issues
  • Other product operational assignment assigned by reporting manager.

Requirements:

  • At least 3 years experience in Operations, QA, Engineering
  • A senior position shall be considered based on experience
  • Experience in Software QA’s role is critical
  • Entry-Intermediate software/hardware technical knowledge
  • Awareness/understanding of Technical Specifications and User Experience on mobiles application
  • Experience on testing applications on mobiles with Android and iPhone

**Only shortlisted candidates will be notified.